Terms & Conditions
HEREUNDER MENTIONED TERMS AND CONDITIONS STATE IMPORTANT REQUIREMENTS, REGARDING CUSTOMER'S USE OF WWW.SupportQuickbooks.COM
CUSTOMERS SHOULD READ THE TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INSTRUCTIONS AND FORMATION AS OUR RIGHTS TO CHANGE ITS CONDITIONS, HOW LONG IT LASTS, FEES FOR EARLY TERMINATION, LIMITATIONS OF LIABILITY, PRIVACY, AND SETTLEMENT OF DISPUTES BY ARBITRATION INSTEAD OF COURT PROCEEDING.
IF CUSTOMER ACCEPTS THESE TERMS AND CONDITIONS, IT WILL APPLY TO ALL THEIR SERVICE PLANS FROM "WWW.SupportQuickbooks.COM", INCLUDING ALL THEIR EXISTING PLANS. CUSTOMERS ACCEPTANCE OF THESE TERMS & CONDITIONS WILL BE IMPLIED BY THE USE OF WWW.SupportQuickbooks.COM.
"Content" refers to Software, Materials, Services and other related information collectively.
"Customer(s)" "customer(s)" "They" "they" "You" or "you"
Refers to the existing, past or prospective user individually, any person, robot including any employer that he/she/it acting on behalf of www.SupportQuickbooks.com.
All references to www.SupportQuickbooks.com refer to its owner, directors, officers, employee, experts, affiliates, portals, and websites.
"Services" AND " Portal"
"Materials" means any web casts, download areas, white papers, press releases, filesheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the Portal are the proprietary and copyrighted work of www.SupportQuickbooks.com and/or its suppliers. The definition of "Materials" does not include the design or layout of the www.SupportQuickbooks.com web site, or any other owned, operated, licensed or controlled website.
"Software" means a computer program of any kind, whether owned by www.SupportQuickbooks.com or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. Customer's use of Software is subject to the respective agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other terms and conditions that apply ("License Terms").
SUBMISSION OF PLAN ORDERS; SERVICE PLANS
Customer may order Services by submitting Plan Orders through the Portal or by calling. Once accepts the Plan Order submitted by Customer, then they will receive an email from www.SupportQuickbooks.com at the email address that Customer provide or have provided to www.SupportQuickbooks.com as part of the Registration Process for the Services.
www.SupportQuickbooks.com is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by www.SupportQuickbooks.com of a Plan Order, Customer will have a Service Plan for the specified duration.
Subject to the Terms and Conditions, and other terms specific to each Service Plan, www.SupportQuickbooks.com will address Customer query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases,www.SupportQuickbooks.com will attempt problem diagnosis and a solution through toll free number (in the specified country only), chat, email or other means as it deems most appropriate under the circumstances. Customer understand that if access is used on Customer computer there will be no residual software from the session; however, there may be a text file or a “calling card” placed on Customer computer that will explain /connect www.SupportQuickbooks.com. If such a text file / “calling card” is placed on Customer computer, Customer has the option to either save it for future reference or to delete it from Customer computer. For more information, please refer to online documentation or call us at our toll free number as per the country. Customer agrees to pay all Service Fee and any other applicable fee/charges as set out in the relevant Plan Order in accordance with the Payment Terms provided below.
Services against any Plan Order will be available once Customer has made payment for Services according to the requirements of the corresponding Plan Order. www.SupportQuickbooks.com has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been made. When Customer purchased the Service, Customer agreed to a specific price and plan, all terms of Service Fee and/or any other fee payable under any mode of payment for a Subscription shall be set forth in the applicable Plan Order. Credit Card, Debit Card, Internet banking
Customer may be asked to provide us with a Credit Card /Debit Card details from a card issuer for the online payment transaction though payment gateways. The payment is charged only once and there is no auto renewal of the subscription until the customer request for the same. Customer acknowledge and agree that www.SupportQuickbooks.com will not have any liability whatsoever for any non-sufficient funds or other charges incurred by Customer. If Customer mistakenly provides any card number, instead of a Credit Card or Debit Card and funds transfer is returned for insufficient funds, an additional $25.00 may be charged.
A Subscription under the Annual Payment Plan does not automatically renew in any case and expires at the end of the applicable Term Plan.
In connection with obtaining Services, customers agree that they will:
Cooperate with the www.SupportQuickbooks.com team: We will use commercially reasonable efforts to provide the support to customers. www.SupportQuickbooks.com experience shows that most problems can be resolve as a result of close cooperation between customers and www.SupportQuickbooks.com.Please listen carefully to the www.SupportQuickbooks.com’s technician and follow the instructions provided. Customers must confirm that the following conditions are true:
The full system, including software and hardware, is available and accessible to customers without limit during any telephone discussions with www.SupportQuickbooks.com’s technician.
Software/file Restore: Customers understand and agree that under no circumstance www.SupportQuickbooks.com be responsible for any lost or corrupted software or file. www.SupportQuickbooks.com strongly recommends that customer at all times maintains a complete file Restore and disaster recovery plan. Use genuine and valid Software and Hardware and also proper working phone line with sufficient power back up.
Account, Password, and Security:
For customers to submit a Plan Order, they must complete the Registration Process by providing www.SupportQuickbooks.com with current, complete and accurate information as prompted by and required under the applicable Registration Form. They also will choose a password and a user name. Customers are solely and entirely responsible for maintaining the confidentiality of your password and account.
Furthermore, customers are solely and entirely responsible for any and all activities that occur under their account. Customers agree to notify www.SupportQuickbooks.com immediately of any unauthorized use of their account or any other breach of security. www.SupportQuickbooks.com will not be liable for any loss that may incur as a result of someone else using customers password or account, either with or without their knowledge.
However, customers could be held liable for losses incurred by www.SupportQuickbooks.com or its affiliates or another party due to someone else using their account or password. Customers may not use anyone else's account at any time, without the permission of the account holder.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. The registered members of our website are automatically added to our site announcement mailing list. You as a subscriber of the mailing list have the option to opt out of these mailing list by clicking on the unsubscribe link in any of the newsletter sent to you. The unsubscribe process is automatic and immediate. This site uses a tool which collects your requests for pages and passes elements of them to search engines to assist them in indexing this site. We control the configuration of the tool and are responsible for any information sent to the search engines.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
NO UNLAWFUL OR PROHIBITED USE
Fair usage policy; suspension or termination of subscription:
Though www.SupportQuickbooks.com has no limits on the amount of online support requests a subscription based yearly plan user may make during the subscription period, however, each subscriber's use of the support services for the subscription based plans are subject to www.SupportQuickbooks.com's "fair use" policy. Under this policy, if at any time, in www.SupportQuickbooks.com's sole discretion, a subscription based plan user is found to be abusing the service by exceeding the level of use reasonably expected from someone using a subscription based plan for individual use, then www.SupportQuickbooks.com reserves the right to suspend or terminate subscriber's subscription services. In addition, www.SupportQuickbooks.com reserves the right to suspend or terminate any subscription services of any subscriber that www.SupportQuickbooks.com, in its sole discretion, determines are being used fraudulently, by any person other than Subscriber, or for any computer system other than a Registered System.
Customer is using pirated software
Customer is using stolen system
User may terminate the Service at any time by giving written or electronic notice to www.SupportQuickbooks.com; provided, however, that User will not be entitled to a refund of any fees prepaid by user for the Service.
AVAILABILITY OF SERVICES AND MATERIALS UNDER FORCE MAJUERE CIRCUMSTANCES
Customer hereby acknowledge that circumstances outside of www.SupportQuickbooks.com's reasonable control (e.g., acts of God, a large scale outbreak of a new computer virus, strikes, riots, wars, other military action, civil disorder, acts of terrorism, fires, floods, vandalism, sabotage, acts of third parties, or the like) may cause significant delays in www.SupportQuickbooks.com's ability to schedule a support session. Customer hereby release www.SupportQuickbooks.com from any and all liability, and agree that www.SupportQuickbooks.com shall not be liable to Customer or any third party for any direct or indirect damages whatsoever, resulting from such delays. www.SupportQuickbooks.com or its suppliers may, at any time, without notice or liability, restrict the use of the Service or limit its time of availability in order to perform maintenance activities and to maintain session control.
EXCLUSIONS FROM "SERVICES"
"Services" shall not include the following:
any item or activity not covered by the terms of a Plan Order;
service beyond the duration limitations identified in Customer Plan Order;
problem diagnosis and support that may not be completed because of a problem with Customer computer or other equipment, or their configuration that is beyond our control; Software, including the operating system and software added to the registered hardware products which are out of scope for the Service Plan;
Problems that may and do result from:
External causes such as accident, abuse, misuse, or problems with electrical power;
Usage that is not in accordance with product instructions provided by manufacture;
Failure to follow the product instructions provided by manufacture or failure to perform preventive maintenance; or
Problems caused by using accessories, parts, or components not compatible with the product.
Non Compliance with the instructions for resolving the query.
www.SupportQuickbooks.com provides technical support through toll-free telephone, desktop sharing & live chat.
On-site visits are not a part of our service offering.
Hardware support is not a part of our service offering.
In case an issue is identified to be caused due to a failing or damaged hardware component, the customer will have to repair or replace it at his or her own cost and cannot claim for a refund from .
We only provide technical support for genuine and licensed products.
We do not support nor endorse piracy in any form.
Third-party applications will be supported only on ˜best-effort' basis.
MATERIALS AND SOFTWARE AVAILABLE ON THE PORTAL, OR THROUGH A SERVICE
Use of any Materials and any Software provided by " " is governed by the more stringent of the terms of the end user license agreement ("EULA"), if any, which accompanies the specific Materials and Software, or if there is no EULA, these Terms and Conditions.
Any reproduction or redistribution of the service not in accordance with the EULA is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
No logo, graphic, sound or image from www.SupportQuickbooks.com may be copied or retransmitted unless expressly permitted by www.SupportQuickbooks.com.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE MATERIALS OR SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION, REDISTRIBUTION OR ANY OTHER PURPOSE IS EXPRESSLY PROHIBITED, UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE EULA ACCOMPANYING SUCH MATERIAL OR SOFTWARE. END USER LICENSE AGREEMENTS (EULA)
www.SupportQuickbooks.com as well as the third party licensors reserve the right, in regard to software or material provided to customers to update or change the Software from time to time and Customer agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. Customer may use the Software only as part of, or for use with, the Service in accordance with the Service Plan and for no other purpose.
In accordance with and as required under the Service Plan Customer shall not make any copies of the Software and Material provided. Customers agree that the Software and Material provided is the confidential and proprietary information of www.SupportQuickbooks.com or third party licensors, providers or suppliers, and which Customer shall not disclose to others or use except as expressly permitted herein. Customer may not de-compile, reverse, attempt to discover any source code or underlying ideas or algorithms of the Software/Material, or otherwise reduce the Software/Material to a human readable form, modify, rent, lease, loan, use for timesharing or service bureau purposes, reproduce, sublicense or distribute copies of the Software, or otherwise transfer the Software to any third party. Customer may not remove or alter any trademark, trade name, copyright or other proprietary notices, legends, symbols, or labels appearing on or in copies of the Software. Customers are not granted any title or rights of ownership in the Software/Material provided. Customers acknowledge that this license is not a sale of intellectual property and that or third party licensors, providers or suppliers continue to own all right, title and interest, including but not to all copyright, patent, trademark, trade secret, and moral rights, to the www.SupportQuickbooks.com Software and related documentation, as well as any corrections, updates and upgrades. The software/material provided may be used only in the country of residence at the time of acceptance of these terms for use of the software.
LIMITATION OF LIABILITY
Notwithstanding anything to the contrary in no event shall www.SupportQuickbooks.com be liable to Customer in excess of the amounts actually paid by Customer to www.SupportQuickbooks.com under the Plan Order that is the subject of the dispute.
If any provision of the Terms of Service be held invalid or unenforceable, that portion shall be enforced to the maximum extent possible, and all other provisions contained in the Terms of Service shall remain in full force and effect. 'S failure to enforce any provision of the Terms of Service shall not be deemed a waiver of such provision nor of the right to enforce such provision.
www.SupportQuickbooks.com reserves the right to amend the Terms and Condition, and the www.SupportQuickbooks.com at any time by (a) posting a revised version of the Terms and Conditions on the www.SupportQuickbooks.com or by (b) sending information regarding any amendment to the Terms of Service to the email address Customer provide to www.SupportQuickbooks.com in connection with registration. Customers are responsible for regularly reviewing the www.SupportQuickbooks.com website to be notified of any amendments to the Terms and Conditions.
LAW AND JURISDICTION
United States Law governs these terms and conditions and Customer agree to submit to the exclusive jurisdiction of the United States courts.
If user has any questions about the Policy at our Web site, user can e-mail user inquiries to firstname.lastname@example.org
Customer might not make use of any kind of automatic programs or even "bots" to gain access to, change or even replicate virtually any articles offered about SupportQuickbooks.com. They may not engage in rejection and services information episodes after the particular machines that submit This site. They could not necessarily engage in any content material that uses up greater than .01% from the software program and also equipment infrastructure with this Website.
SupportQuickbooks may possibly supply back links to 3rd party sites; nonetheless, SupportQuickbooks is not accountable for This content of such sites or their own privacy policies or perhaps relation to utilizes. You should very carefully evaluate the privacy policies as well as service terms of most this kind of websites prior to use. Customers in each and every method believe the risk of any usage of this kind of alternative party web sites.
SupportQuickbooks isn't accountable for any kind of damages arising from utilization of This website, or perhaps any capabilities, equipment or even companies that Web site offers in order to user, whether or not the cause of action be according to break the rules of associated with contract, tort, or other legal principle, such as emotional, real, Oblique, unforeseen or perhaps resulting damages of any nature or perhaps due to virtually any reason behind any kind of character. Company is accept keep all of us safe coming from any loss or damage of any nature because of using This website or perhaps any instrument, product or service that SupportQuickbooks provide for them, whether immediately or even indirectly.
This particular Contract, including all sorts of Disclaimers, will be governed through and considered relative to the interior laws and regulations with the Hong Kong, not including that entire body of regulations called choice of regulation or even turmoil regarding laws and regulations. At the mercy of the conditions of the Section all controversies, differences, or claims arising out of or with this Arrangement will probably be solved through mandatory presenting Settlement performed inside New-Zealand.
This site could have typographical errors or perhaps errors, as well as SupportQuickbooks completely disclaim any kind of responsibility with regard to these kinds of errors and also customers are saying yes to hold SupportQuickbooks harmless coming from virtually any culpability for such mistakes.
SupportQuickbooks may change or change virtually any percentage of this kind of Agreement at any time without warning to be able to clients. Customers should fully see this Agreement each time they go to our web site or perhaps utilize any program or even device in which SupportQuickbooks provide to them via This web site or even in other places. Any using This website or perhaps equipment, services or even capabilities that SupportQuickbooks provide to consumers indicates they've browse the most up to date edition of the Arrangement as well as accept end up being certain by the terms and conditions with the most recent edition of the Arrangement.
Realizes to you might be given via e-mail or through area snail mail, with the exclusive choice. Neither get together shall be responsible for any failure or even delay within overall performance as a result of Pressure Majesty, which will mean acts regarding God, earthquake, alterations in legislation, regulation or perhaps government coverage, work differences, conflict, fire, ton, insurrection, riots, mess up, embargo, outbreaks, acts or even omissions associated with providers or perhaps vendors, travel difficulties, unavailability associated with, disruption or hold off within telephony or even 3rd party services (such as DNS propagation), failing associated with third party hardware or even software program or perhaps inability to acquire Supplies, raw materials, or even strength used in or even equipment needed. SupportQuickbooks is not accountable for server outages under any kind of circumstances in any way. Customers are completely acknowledge that they have recently been superbly observed of any trademark, copyright, patent, business gown, support mark, or any other rational house legal rights or even property legal rights of the character and then for any violation by these associated with a this kind of property rights is pretty considered being "obstinate" naturally.
Just about all product titles, logos, icons, marks, as well as business brands will be the house of the respective proprietors and susceptible to the safety regarding Express, Government and International regulations.
SupportQuickbooks is surely an Self-sufficient support and support Service provider regarding computer software as well as hardware issues with laptops, desktops in addition to connected peripheral devices. We deliver high quality services through our clubs of skilled professionals and also experts that might poses qualifications coming from eminent engineering the likes of Cisco, Dell, Hewlett Packard etc. All the brands, logos, organization brands as well as images referenced Over the internet tend to be held through respective proprietors just. Manufacturers, images, business brands and images are already restrictively used for rendering goal just.